Information technology (IT) outsourcing allows organisations to gain access to specific ICT skills and services, focus on their core competencies, and in some cases, reduce the cost of ICT service provision. Datec is well positioned to offer these benefits to our clients in PNG.

Our IT outsourcing services include:

Facilities Management Services: We provide floor space within the Data Centre or in a Datec office environment to set up client equipment, enabling BCP operations for clients. We also provide connectivity to Datec infrastructure for VPN and/or Internet access, as well as hardware and software services, including office environment facilities.

Computer System Hosting: We provide server and telecommunications hardware for hosting either online or standalone services and hosting of application services.

Complete outsourcing Solutions: This includes installation, support and maintenance of client hardware, software and networking services as well as customer support & Call Centre functions.

Network Monitoring and Management: We monitor customer networks through use of third party and/or other customised tools e.g. Nagios, Solarwinds, CiscoWorks etc. We also offer anti-virus and information risk management service.

Remote Infrastructure Management: Wherever you are in PNG, Datec’s ITO team can support you through innovative and customized support solutions.

Disaster Recovery Services: Backup machines are replicated periodically and we offer a recovery service site for either partial or full-blown DR.

Off-Site Storage: Datec provides customer information security i.e. storage of backup tapes and documentation and spare ICT equipment storage.

Consultancy Services: We also offer provision of resources - either permanent or temporary for ICT consultancy services, project management and service delivery/administration.